“Tech should support your goals — not distract from them.”
Find the Right IT Support to Keep Your Business Running Smoothly
You want technology that supports your team — not slows it down. Whether you need reliable day-to-day IT support, cloud solutions, documentation, automation, or strategic consulting, this page gives you a clear path to the services that match your needs.
Not sure what you need? Every business is different. We’ll help you prioritize, plan, and take the next best steps.
Schedule a 15-Minute Call
Start with What You Need — Grow as You Go
Whether you need help keeping things stable day-to-day or you're ready for more strategic oversight, we’ll meet you where you are.
Many clients begin with Managed IT support — then add vendor management, IT planning, or project leadership as their business evolves.
You don’t have to choose everything at once. We’ll help you build a support structure that grows with you.
Our Services
JS3 Consulting delivers managed IT, security, and operational support through a structured, accountable model. Our services scale from small business environments to regulated healthcare operations.
Core Managed IT Services
These services form the foundation of every JS3 engagement. They are designed to provide clear ownership, predictable support, and a stable IT operating environment.
Help Desk & User Support
Responsive support your team can count on.
When someone needs help, they get it fast — from a team that knows your environment. No ticket black holes. No endless back-and-forth.
Managed Endpoint Support
Keep your tech running — without the noise.
We take IT issues off your team’s plate and make sure things work like they should. Support requests are handled quickly, systems stay healthy, and nothing falls through the cracks.
Patch & Vulnerability Management
Stay protected without breaking your systems.
We handle operating system and app patching with care — validating changes, planning rollbacks, and working within smart maintenance windows so updates don’t become disruptions.
Security Tooling & Monitoring
Protection that’s proactive — not panicked.
We deploy endpoint protection, monitor threats, and triage alerts in a way that reduces risk without adding noise or slowing your team down.
Identity & Access Management
The right people have access. The wrong ones don’t.
We manage user lifecycles, enforce MFA, and keep access clean across systems — so your team stays secure, productive, and audit-ready.
Microsoft 365 & SaaS Management
Make the most of your tools — and keep them secure.
We manage configuration, email security, user access, and identity integration across Microsoft 365, Google Workspace, and other SaaS platforms — so nothing slips through the cracks and your team stays productive.
Backup & Disaster Recovery
Be ready — even when things go wrong.
We protect your critical data with encrypted backups, clear recovery plans, and tested restores — so you can bounce back fast and stay compliant.
Vendor & License Management
Simplify vendor noise. Keep things moving.
We track licenses, coordinate with vendors during support issues, and help keep the right parties accountable — so problems don’t get stuck in limbo. Strategic vendor oversight is available with our vCIO™ overlay.
IT Documentation & Asset Visibility
Know what you have. Fix it faster. Plan ahead.
We maintain clean documentation, asset inventories, and system diagrams — giving your team and vendors the clarity to operate and scale with confidence.
Remote & Onsite Support Delivery
Support that shows up — wherever it’s needed.
We prioritize remote response for speed, but we’re there in person when hands-on work matters most — no gaps, no delays.
vCIO™ Strategy & IT Governance
Optional
Executive-level oversight for smarter IT decisions.
vCIO™ services translate day-to-day operations into clear strategy, risk visibility, and proactive planning — so leadership can make confident, informed decisions.
We align technology with business goals through structured roadmaps, budget forecasting, lifecycle planning, and ongoing risk assessment.
For regulated or growing organizations, vCIO™ also establishes governance: defining standards, documenting exceptions, and ensuring leadership understands both exposure and remediation paths.
Services by Market
Choose your path — we tailor support to your environment.
Healthcare includes medical practices, behavioral health, dialysis/renal, PT/OT/Chiro, and other regulated settings where compliance, uptime, and precision matter.Complete Small Business IT Ownership
We act as your IT department — not just a help desk. Clear ownership,
defined standards, and accountable execution so nothing falls through the cracks.
Day-to-Day User Support
Fast, reliable support for everyday issues — like logins, printers, or software hiccups — delivered remotely when possible, onsite when needed
Workstation & Device Lifecycle Management
We help you plan ahead for device replacement and maintenance — so you avoid sudden failures, downtime, and unexpected expenses.
Network & Wi-Fi Reliability
We design and manage networks that keep your team connected — with reliable Wi-Fi, secure remote access, and no daily headaches.
Microsoft 365 & SaaS Management
We manage Microsoft 365 and other SaaS tools so they stay secure, cost-effective, and set up to support how your business runs.
Security That Doesn’t Get in the Way
Endpoint protection, patching, MFA, and backups implemented quietly —
reducing risk without slowing your team down.
Documentation & Visibility
We keep clear records of your systems, devices, and vendors — so you’re never guessing what you own, what it costs, or who to call.
Planning, Budgeting & Growth Support
vCIO™ guidance to align IT with hiring plans, growth goals,
and operational priorities — not reactive firefighting. Optional
HIPAA-Aligned IT Operations
Compliance without compromising care.
We build IT environments that meet HIPAA Security Rule expectations — with access controls, auditability, and incident readiness — implemented in ways that protect patient data without disrupting clinical workflows.
Regulatory & Audit Readiness
No more last-minute scrambling.
We support OCR audits, CMS surveys, and accreditation reviews with ongoing risk assessments, evidence collection, and documentation — so you’re always prepared, not reacting.
EMR / EHR Support & Vendor Coordination
Support that knows the workflow.
We handle EMR/EHR system updates, integrations, and vendor coordination with clinical workflows in mind — reducing downtime, delays, and finger-pointing.
Identity, Access & Workforce Controls
Right access. Right roles. No gaps.
We help manage MFA, onboarding/offboarding, and access reviews across clinical roles, float staff, and multi-site practices — so your team stays secure and ready to deliver care.
Telehealth & Secure Communications
Secure access that works for real-world care.
We support video, messaging, and remote access solutions that enable HIPAA-compliant telehealth without breaking your team’s flow.
Dialysis & Renal-Focused IT Support
Built for chair-side realities.
We bring EMR-aware, workflow-sensitive support to dialysis environments — planning for uptime, vendor coordination, and CMS survey readiness without slowing down care.
Behavioral Health & Privacy-Forward Environments
Privacy-first IT for sensitive care settings.
We support behavioral health and other privacy-forward environments with secure workflows, access controls, and data protection designed for high-trust, high-compliance operations.
Solutions for Small & Specialty Practices
We provide scaled healthcare IT solutions for small practices, PT/OT, chiropractic,
and specialty clinics — balancing compliance, usability, and cost
without over-engineering.
Healthcare vCIO™ & Governance Overlay
Executive-level oversight tailored for regulated healthcare environments.
We translate day-to-day IT operations into clear strategy, documented risk,
and defensible decision-making for leadership.
This includes healthcare-specific roadmaps, risk registers, remediation
tracking, and executive reporting aligned to HIPAA, CMS, and audit
expectations — without disrupting clinical workflows.
Cloud Solutions
Make your cloud environment work for you — not the other way around.
We help growing organizations modernize with secure cloud planning, Microsoft 365 integration, remote access, backup/recovery design, and cloud cost optimization that supports real-world operations.
Data Analytics & Reporting
Visibility that drives better decisions.
From dashboards to workflow analysis, we turn raw data into actionable insights — supporting leadership visibility, compliance reporting, and continuous improvement, all leading to better informed decisions.
Technical Writing & Documentation
Clear, useful documentation that supports your team and satisfies auditors.
We create SOPs, policies, governance artifacts, and operational guides that improve clarity, consistency, and audit readiness — all tailored to your environment.
AI Solutions & Automation
Start using AI where it makes sense — with guidance, not guesswork.
We help teams apply AI tools like ChatGPT to reduce manual work, improve consistency, and support smarter decisions — through workflow automation, prompt design, and business-specific GPTs. No custom coding required.
Not sure where to start?
Tell us about your workflow, your team’s constraints (like time, budget, or compliance), and what “better” looks like for you. We’ll help you zero in on the right service track — and keep the plan realistic for your size and goals.
Schedule a 15-Minute Call